Alex Conejo

Alex Conejo, trading as Alejandro Conejo (ABN 98 872 145 604) (we, our, us) is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and store your information when you use our website, contact us, or engage our services.

1. Data we collect

The handling of personal information is guided by Australian privacy law – principally the Privacy Act 1988 and the Australian Privacy Principles (APPs) when they apply – and by best practice to adhere to international standards.

• Contact details you voluntarily provide via a contact form or email.
• Communications such as messages you send via contact forms and any attachments you provide.
• Usage and technical data collected automatically including your IP address, device/browser type, pages visited, referring site, date/time and analytics data.
• Cookies and similar technologies used to improve the website and measure traffic (see the Cookies section.)

Collection is proportionate and limited to what is needed to respond to enquiries or present the website.

2. How we collect personal information

• Directly from you: when you send an email, submit the contact form or upload documents, or access a product such as a free eBook. In these cases, we may collect your name, email address, and any other information you provide to deliver the product.
• Automatically: via server logs and analytics tools (see Cookies and analytics)
• From third parties only with consent: for example if you provide a link to an external portfolio or a public social profile we may collect data displayed there, but only as visible publicly.

We will notify you at collection if we collect information in ways you may not expect (as required by the APPs.)

3. How we use your data

• We collect and use your personal information to:
• Respond to job, contract or consulting enquiries and to communicate with you;
• Display and maintain the website (hosting, analytics, security);
• Comply with legal or regulatory obligations;
• Where requested , to consider you for contracting/engagement opportunities.

Information you provide through submission forms may be used to contact you with updates, offers, or other information about our products and services, and to follow up on enquiries or leads.

We do not sell or rent your personal information to third parties.

4. Cookies, analytics and third-party services

We may use third-party services to operate and measure the website (for example web hosting, analytics providers and email services.) These services may collect information in order to provider their functionality.

• Web hosting provider – stores website files and logs
• Analytics – collects aggregated usage data to help improve the website.
• Form/email providers – receive contact form submissions so we can reply.
• Payment providers (e.g., Stripe) – process payments securely. Payment details such as card information are handled directly by the provider and are not stored on our servers.
• We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

You can control cookies via your browser settings and opt out of some analytics tracking (for example using the analytics provider’s opt-out). We encourage visitors to review cookie notices and the privacy policies of those third parties. When we disclose data to third parties we limit what is shared to what is necessary for that service to operate.

5. Cross-border transfers

If personal information is stored or processed outside Australia (for example by cloud hosting providers or analytics tools located overseas), we will take reasonable steps to ensure the information is protected and that overseas recipients handle it in a manner consistent with Australian privacy principles. For EU/UK personal data, we will consider and apply the safeguards described in OAIC guidance (for example standard contractual clauses or other appropriate protections) where relevant.

6. Data retention

We retain personal information only as long as necessary for the purpose it was collected, or to meet legal, business or audit requirements. For example:

• Contact form submissions: retained until you ask us to delete them or for up to 2 years unless needed for an ongoing matter;
• Analytics: retained in anonymised or aggregated form according to the analytics provider’s retention settings.

If you want information deleted earlier, contact us. We will assess retention requests in line with legal obligations and reasonable business needs.

7. Security

We take reasonable steps to protect personal information from misuse, interference or loss and from unauthorized access, modification or disclosure. These steps include using secure hosting providers, HTTPS, reasonable password management practices and limiting access to personal data. If we become aware of an eligible data breach we will follow the Notifiable Data Breaches (NDB) scheme obligations and notify affected individuals and the OAIC as required.

8. Access, correction and deletion

You may request access to or correction of personal information we hold about you. If you ask us to delete your personal information we will consider the request in light of our legal and contractual obligations and any legitimated grounds to retain the information. To make a request contact: contact@alexconejo.me. We will respond within a reasonable time and explain any refusal.

9. Changes to this policy

We may update this privacy policy from time to time. The latest version and effective date will always be published on the website. If changes are material we will take reasonable steps to notify users.

10. Contact us

Alex Conejo (Trading as Alejandro Conejo)

ABN: 98 872 145 604

Email: contact@alexconejo.me

If you have any questions about this policy or how we handle your data, please contact us.